Digby: Customer Service

It looks like the big money boyz are starting to get nervous:

The United States ranks worst in welcoming foreign business travelers and tourists, due to bureaucratic headaches and rude immigration officials, a survey showed.

The survey by the Discover America Partnership, a business group from the travel and tourism industries, said the cold welcome for visitors could hurt the US economy.

"The US entry process has created a climate of fear and frustration that is turning away foreign business and leisure travelers from visiting the United States -- and damaging America's image abroad," the group said in a statement.