Education Department Pulls Student Debt Collectors Guide off Website

Students who defaulted on a college loan have one less tool to help them negotiate with collections agencies now that the U.S. Education Department pulled a manual for debt collectors off its website.

The department removed the Private Collection Agencies Procedures Manual from its website last month after a U.S. News and World Report blog, College Cash 101, detailed some useful tips from the manual for borrowers who have fallen behind in repaying their federal student loans.