Phone hacking crisis shows News Corp is no ordinary news company

Rupert Murdoch's news organisations are not in the news business. What they crave is influence

Jay Rosen
guardian.co.uk, Tuesday 19 July 2011 23.25 BST

Watching the phone hacking crisis crack wide open over the last few weeks has left me puzzled about its ultimate causes: what is it about News Corp that has produced these events?

I don't think we understand very much about this. We can say things like, "Ultimate responsibility goes to the man at the top," meaning Rupert Murdoch, chairman and CEO. And that sounds right, but it still doesn't explain how any of it happened. "The key people are criminals, liars, or willfully blind..." We could say that, but then we would have to explain how so many of them ended up at one company.

Puzzles like these have led many people to the conclusion that there's a culture inside News Corp that is in some way responsible, and I basically agree with that. Mark Lewis, lawyer for the family of Milly Dowler, said after Rebekah Brooks resigned: "This is not just about one individual but about the culture of an organization."