08 December 2013

Next, say goodbye to the waiters and waitresses

by David Atkins

The internet, workforce mechanization and deskilling have already decimated America's manufacturing jobs. Soon those forces will be coming for the white collar jobs as well. Also, package delivery people. Cab drivers and car salesmen, too.

But service sector jobs should be OK, right? You still need people to serve other people, right?

About that:
Score one for the machines. On Tuesday, Applebee’s announced plans to install a tablet at every table in its 1,860 restaurants across the United States. Customers will be able to use the devices to order food, pay the bill, and ignore their dining companions by playing video games.

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